‘I never imagined I’d see a time when businesses would emerge as the most trustworthy and competent institutions in a time of social and medical crisis.’
"I’ve never seen such widespread angst and low-grade depression. So, you might think I’m off my rocker when I tell you I’m optimistic about what’s ahead."
"It’s hard to find good news, and it’s hard to remember that most people in our country are kindhearted and compassionate."
“I’ve come to appreciate that much of our growth comes from the hard stuff.”
CCOs need a sounding board to confront difficult realities.
"While business still has a long way to go in creating an open and equal workplace, it's also come a very long way."
Candidates can make up for what they lack "in a career compass by being smart, hardworking, optimistic and unshakably affable."
We will be remembered more for the kind of people we are than for our professional accomplishments.
The key to getting promoted is to perform well and tackle what's in front of you, even if it's not in the job description.
When dealing with issues that carry reputational risk, big brands often look beyond the C-suite to help put out the fire.