2017 Speakers

Jim Connor, Director of Commnications, Lloyds Banking Group

Jim lead on internal communications, media relations and external stakeholder engagement. Throughout his distinguished career Jim has thrived amongst numerous sectors, these include; education, leisure, telecoms, energy, transport, retail and finance sectors. Having successfully engaged 40,000 Transport for London colleagues to play their part during the London Olympics, he then lead Tesco’s worldwide communication and engagement for 500,000 colleagues whilst positioned as their Group Internal Communications Director. In January 2015 he embarked on his current career challenge as Director of Communications for Lloyds Banking.

Heather Wagoner, Director of Internal Communications and Engagement, BBC

Heather is the Director of Internal Communications and Engagement at the BBC. She leads the team to deliver strategic communications across the BBC, with global responsibility. Prior to the BBC, Heather was Head of Internal Communications and Engagement for London Underground.

Sara Vogt, Head of corporate communications, Ministry of Justice

Sara spent eight years within government communications, including at the Home Office and Cabinet. Prior to that she spent a decade working in the private sector for BBC Worldwide and a number of other top UK PR agencies including Fishburn, Blue Rubicon and 3 Monkeys Communications. where she worked with clients from BT, Carbon Trust and GSK. In 2014 she co-set up the IC excellence project to improve Internal Communications standards across government. She is a keen advocate of part-time working.

Yvonne O'Hara, Head of Internal Communications, Met Police

A crucial part of Yvonne’s role is the responsibility for corporate and emergency communications to 44,000 members of staff. After studying law and European studies she changed disciplines moving into PR where she worked at Kennedy PR and Audience in Dublin before moving to London. She has worked in a range of internal communications and marketing roles at University College London, AMEC and the Department for Work and Pensions.

Nick Bishop, Head of Corporate Communications, Golin

Nick is the European practice lead for corporate communications, crisis and issues management at Golin. He has worked across many industry sectors, for global organisations and for some of the world’s most admired brands.

Hannah Moffatt, Creative Director, The Writer

Throughout the last five years Hannah has trained thousands of people to get their words working harder for businesses, and has spoken at all kinds of corporate events. With a particular interest towards the language of HR and corporate culture she can often be found reading up about neuroscience, nudge theory and culture change. If you’ve got any good recommendations send them her way.

Phil Askham, Global Head of Employee Communications, HSBC

Having learned his trade at one of the UK’s first internal communications consultancies Smythe Dorward Lambert, Phil now leads a team of over 60 people responsible for employee communications across HSBC Businesses and Functions with over 260,000 employees working within 74 countries. Previously he worked for 02 UK as Head of Internal Communications and Employee Involvement. Phil has a MBA from London Business School and a theology & Philosophy degree from Oxford University.

Tanya Burak, Director, Internal Communications, Savills PLC

Full biography to follow.

Chris Giddings, Marketing and Communications Manager, Synergy Creative

With over a decade of experience in helping brands shape their comms, Chris started in consumer PR before moving into brand and digital roles, he is now in internal comms with Synergy Creative who offer strategic- led employee engagement, internal comms and employer brand for household brands including Lidl, Argos, Vodafone. Synergy Creative is a brand engagement agency helping the likes of Lidl, ODEON Cinemas Groups, Vodafone, Aviva and Argos to engage their employees to create a positive and seamless customer experience at every touchpoint.

Melissa Stewart, Head of Internal Communications, Save The Children UK

Having been challenged to bring some discipline and focus to a very cluttered and noisy internal communications culture, whilst also building understanding of the organisation strategy and ensuring an increased engagement between the leadership team and staff, Melissa has undoubtedly succeeded. Previously, Melissa spent time at Parliamentary and Health Service Ombudsman’s office (PHSO) where she was brought in to troubleshoot a chronically low employee engagement situation and establish effective internal communications function from scratch. That followed six years leading internal communications and engagement globally for the British Council.

Katie Bunting, Internal Communications Manager, Ovo Energy

Katie’s arrival coincided with significant growth for the company. The team has grown by over 600% in the last four years providing some exciting communication and engagement challenges in a rapidly changing and dynamic environment. Katie joined OVO as a PR and Internal Communications Executive before moving to focus on internal communications and most recently leading on the internal communications for OVO’s award winning Customer Services Team. Training in journalism Katie wrote for national women’s magazines before moving into employee communications and engagement.

Áine Murphy, Internal Communications and Employee Engagement Manager, Scope

Áine’s career in internal communications began at Macmillan Cancer Support. Whilst there, she redesigned and launched a new intranet. The launch campaign to go with this used animal memes to engage staff while providing them with the information they needed, and value for money to the organisation. It won best single campaign at this year’s IOIC awards. She now works at the disability charity Scope and is leading the internal communications function through a period of unprecedented change.

Claire Vivyan Roberts, Head of Employee Communications, Santander

Full biography to follow.

Paul Field, CEO EMEA , TouchCast

Touchcast CEO Paul Field is an Operating Partner at bMuse, a New-York-based incubator for early stage startups disrupting media, gaming and health. He is also an angel investor, board member and advisor to several UK based startups. This includes advising for Dugout, a premium content destination for global football fans, and Amaliah, the platform amplifying the voices of Muslim women. Alongside over twenty years of experience as a digital media executive and newspaper editor for the Daily Mail, Paul co-founded the World’s biggest newspaper website, the Mail Online..

Kathryn Kneller, Head of Internal Communications, Paysafe

Kathryn began her communications career at Nokia, working on major change and leadership programmes including a new CEO, radical cost-cutting measures and an HQ relocation, culminating with the Microsoft acquisition in 2012. Since leaving Nokia and setting up her own consultancy, Brennan Young Communications Ltd, she has led internal communications activities for global companies including HSBC, Vodafone and Britvic, focusing on business transformation. She is currently Head of Internal Communications at Paysafe, a leading global payments provider, where her focus is the $3bn acquisition of the company by private equity giants Blackstone and CVC Partners. She is passionate about digital integration and high-quality communications as a key enabler to leadership. She is also a certified Business Coach and holds a First in English Literature from Girton College, Cambridge.

Robert Mayor, Director of Communications and Recruitment, University of Greenwich

A vital part of Robert’s role is ensuring the responsibility for all the marketing, communications and student recruitment activities of the University. Over the past couple years Robert has rebuilt the team at Greenwich to meet the fast changing needs of the higher education sector. Having spent over half of his career in higher education as an academic in business strategy and organisational change alongside various management roles his early career began in the private sector in project management and business transformation.

Danielle Chan, Head of Internal Communications, Community Integrated Care

Full biography to follow.

Emma Guise, Director of Communications, Macmillan Cancer Support

She has spent over fifteen years within strategic communications, media, and public relations in large, high profile charities. Having joined Macmillan in 2011 as Head of Media she became Director of Communications in 2016, leading both the external and internal communications functions for one of the UK’s charity brands. Prior to Macmillan, Emma was Head of Media at Shelter, the housing and homelessness charity.

Sue Woodville, Group Head of Internal Communications, G4S

Full biography to follow.

Michelle Elstein, Director of Market Development and Strategy, Europe, Morrison & Foerster LLP

Michelle has over two decades worth of experience in sales, marketing and comms across both London and New York. She has worked both client side and in agencies, with the latter half of her career being in-house in professional services organisations. Morrison & Foerster hired Michelle to lead their corporate strategy, marketing and communications for the European region of this global law firm. She focuses on setting strategy, engaging employees and business development for the firm.

Helen Schick, Head of Internal Communications and Engagement, Alzheimer's Society

Following a decade at the British Red Cross and internal communications experience across the charity and financial sectors, Helen Schick is now Head of Internal Communications at Alzheimer’s Society, where she focuses on delivering high-levels of engagement, with modest budgets, across widely dispersed employee and volunteer audiences. In 2015 Helen and her team won the IOIC best financial/corporate communications strategy for their innovative strategy engagement campaign.

Siobhra Murphy, Head of PR and Communications, London's Air Ambulance

Siobhra is responsible for strategic communications, media relations, crisis communications, brand marketing, internal and external communications. Coinciding with the organisations rapid growth and development, she has managed the charity’s rebrand, developed their first internal communications strategy whilst remarkably leading them to their largest ever fundraising campaign. Previously, Siobhra worked at a digital marketing consultancy and financial PR agency. She also sits on the communications committee for the Association of Air Ambulances and is communications lead for the GoodSAM app.

Deborah Smith, Internal Communications Executive, Skyscanner

With a background in strategic communications and media across publishing, energy and tourism industries, Deborah is Internal Communications Manager at Skyscanner, a global travel search site. Skyscanner serves over 60 million travellers around the world each month, with solid growth over the last fourteen years. Despite having over 900 staff across 10 global offices, Skyscanner retains a startup culture and a dynamic internal communications environment.

Christina Mills, former Director of Group Communications and Reputation, SABMiller

Christina has spent more than two decades managing communications in FTSE 20 companies, spanning FMCG, natural resources and financial services. She has run global M&A, crisis, reputation building and internal communications in multiple emerging and developed markets. At SABMiller, Christiana managed the global internal and external communications for the $100 Billion recommended acquisition of the company by Anheuser-Busch. In addition, Christiana runs her own consultancy, Christina Mills Communications Ltd, and works as a Consulting Partner to Finsbury on employee, leadership and change communications.

Rachel Mason, Internal Communications Manager, Wellcome Trust

Working within a charitable foundation allows Rachel to support researchers to take on big problems, fuel imaginations and spark debate. Throughout the past five years Rachel has worked on numerous change initiatives including the introduction of a new Director and strategic approach, implementing a new brand as well as creating and embedding new corporate values throughout the organisation. Rachel recently undertook an internal communications audit where her main areas of focus have been to provide clarity on Wellcome’s strategy, improve leadership communication around change and engage employees with the inspirational work the Wellcome funds.

Laura Jameson, Senior Engagement Specialist, Instinctif Partners

Laura is an award-winning senior employee engagement specialist with eight years’ experience in corporate and internal communications. Laura has expertise in delivering compelling employee engagement, change management and brand purpose strategies for large-scale global organisations. Laura is passionate about delivering integrated campaigns and works as a true extension of her clients’ senior teams to develop strategy and execute creative programmes that resonate across all audiences. She has developed a wide range of campaigns for companies including GSK, ARM, AstraZeneca and AXA Insurance and has led teams that oversee delivery of content, design, video and digital outputs for clients.

Please note that this list is subject to change.