Abby Guthkelch, Global Communications Solutions Lead, Workplace by Facebook
As Global Comms Solutions Lead, Abby Guthkelch is the Comms industry expert for the Workplace by Facebook team globally. Her focus is on advising our customers on Comms best practice, trends and thought leadership, as well as working closely with our engineering and product management teams specifically with our Comms customers in mind. Prior to Workplace, Abby has held a number of senior level Comms & Marketing roles both in-house and agency side - most recently as the Global Head of Social Media Engagement at HSBC, and Ketchum's UK Head of Digital. Abby has over 15 years' experience as a multi-industry, multi-channel content strategist and was ranked amongst the Top 25 marketing innovators in EMEA in 2017.
Adam Clatworthy, Integrated Communications Senior Specialist, SAP UK & Ireland
A seasoned PR and communications specialist, with over a decade of agency experience within the B2B and consumer technology industry, Adam has worked with some of the largest technology brands worldwide, including Microsoft, Lenovo, Citrix, Trend Micro, and Rackspace. Adam has been in house with SAP for just over a year and is currently interim Head of UKI Communications. In this role he is responsible for designing and executing all internal and external corporate communications for SAP UKI and manages the executive communications programme for SAP UK & Ireland Managing Director, Jens Amail.
Áine Murphy, Head of Internal Communications and Engagement, Scope
Áine currently heads up Internal Communications and Engagement at Scope, the disability equality charity. Here she has led a whole variety of change communications, from a head office move, to a rebrand and most recently an organisational restructure. Prior to working at Scope, she worked at Macmillan Cancer Support, where she redesigned and launched a new intranet. The creative communications campaign to accompany this went on to win an IOIC award. Áine has a real passion for employee engagement, creating internal brand ambassadors and the role internal communications can play in shaping and developing organisational culture.
Andrea Mattis, Global Internal Communications Manager, Collinson
Andrea is the Global Internal Communications Manager for Collinson, where she leads on strategic engagement for 2000+ employees. Her 9 year communications career spans across a number of organisations, including Network Rail and the London 2012 Olympic and Paralympic Games. In 2018, she was nominated for a WeAreTheCity Award for her service to Marketing and Communications and has a Masters in Political Campaigning and Reporting, from City University London. She is a Confidence Coach and founded The Confidence Club, a platform dedicated to helping women improve their career confidence.
Dr Carla Groom, Head of Behavioural Science, Department for Work and Pensions
Carla created the first DWP-wide Behavioural Science Team in 2015. Bringing together insights from occupational psychology, cognitive science, social research, economics, philosophy and languages, Carla heads the team’s work, bringing into sharp relief the assumptions about human behavior that are implicit within DWP’s policies and processes. She studied psychology at Cambridge University, completed a PhD in social psychology at Northwestern University (Illinois, USA) and worked as a post-doc at the University of Texas at Austin, and has more than a dozen associated publications.
Cary Rueda, Internal Communications Advisor
With a unique mix of roles in internal communications, brand marketing, and advertising, Cary Rueda always looks at employee communications with a marketing lens. Starting as a copywriter and then a Creative Director in Young & Rubicam Asia-Pacific, he moved to the client side as global Head of Brand & Marketing Communications for Lotus Cars. He eventually fell in love with internal communications and employee engagement when he started working for Transport for London, and he has since worked in IC global roles in Petrofac and Kier Group.
Cyrus Akrami, Head of EMEA Marketing, Workplace by Facebook
Cyrus joined Facebook in 2017 with the mission of turning companies into connected communities. He is responsible for Workplace's relationships with business associations, new market development, and the growth & awareness strategy across the region. Before his current role, Cyrus led Workplace's global client development team. Prior to joining Facebook, Cyrus worked in a variety of B2B roles at Dropbox, including opening the company's London offices in 2015. He started his career in investment banking at Goldman Sachs.
Daniel Davis, Engagement and Communication Manager, Honest Burgers
Creating an engaging people experience at Honest through the lens of the Honest pillars, old school hospitality and our meat and potatoes – all powered by storytelling. His purpose is to build a role where people in Honest come to me to help land impactful messages because he knows their people: who they are, what they need and how to connect with them. The outcome of this is that he becomes one of a handful of key influencers keeping Honest Honest.
Gabbi Cahane, Chairman, Multiple
Gabbi Cahane has 20+ years' experience backing, building and branding startups, scaleups and global corporations. As an angel investor and strategic advisor he has contributed to product, brand and commercial strategy; connected co-founders, collaborators and commercial partners; raised awareness, capital and a few eyebrows. He's worked with organisations such as Novartis, Deutsche Telekom, News Corp and Forbes on the topic of purpose and culture. He’s Chairman at Multiple, Hanover Group’s culture and brand consultancy that helps clients define purpose, clarify vision, shape culture, build brand, acquire customers, and drive growth. Gabbi's an expert in helping both young businesses codify their purpose from the outset; and global mega brands to refine theirs.
Gary Ross, Principal, thoughtLEADERS LLC
Gary Ross is a principal at thoughtLEADERS LLC, a business skills and leadership training firm. He is also a strategic communications consultant, leading change communications efforts supporting international mergers & acquisitions, corporate culture rollouts, benefits changes and more. He has worked in a variety of industries, including healthcare (pharma, medical devices and health systems), technology, manufacturing, consumer goods, hospitality and higher education. Gary has led corporate communications departments at three major corporations: Hyatt Hotels Corporation, CDW and Fortune Brands Home & Security (the parent company of Moen, Master Lock and other consumer brands). Beginning his career as a journalist, Gary was a reporter and substitute anchor for WCBD-TV in Charleston, South Carolina, where he was nominated for an Emmy Award in investigative journalism, traveled overseas with the U.S. military and reported from the eye of Category Four Hurricane Hugo. Gary is a member of the Public Relations Society of America, the International Association of Business Communicators, and the Association of Change Management Professionals. He holds a Bachelor of Science in journalism degree from the Medill School at Northwestern University.
Helen Schick, Head of Organisational Development and Engagement, Alzheimer’s Society
As Head of Organisational Development and Engagement at Alzheimer’s Society, Helen’s focus is on enabling an engaged, motivated and skilled workforce of volunteers and employees to make a real difference to people affected by dementia. Helen has more than 15 years’ experience in engagement across financial and charity sectors. Helen’s approach focuses on creating a sense of belonging and shared ownership between organisations and their people, co-creating long-term plans that deliver high-impact results with the flexibility to respond to the constantly changing needs and environment around us.
Helen Willetts, Director of Internal Communications, BT
Helen joined at a pivotal moment for BT, as it was gearing up to launch a huge company-wide transformation programme. Since then, she has seen the business through significant changes, including seeing in a new chief executive through to relaunching the BT brand. Prior to BT, Helen had a 15 year career at HSBC. She worked right across the business, starting out by managing call centre teams, followed by a stint in digital marketing and then held back-to-back senior business support roles to HSBC UK Chief Executives before finding her home in internal communications in 2010. Helen led Retail Banking communications for HSBC, including the first direct and M&S Bank brands. She also headed up the UK communications team during major transformation including changing Chief Executives, wholesale restructuring and the closure of the final salary pension scheme. In 2015, Helen took over Global Campaigns, Culture and Employee Insight at HSBC, as well as looking after HSBC Group CEO Stuart Gulliver’s employee communications including the launch of HSBC’s strategic actions. Her final position at HSBC was Global Head of Employer Brand and Volunteering, before moving over to BT.
Jane Fordham, Founder, Jane Fordham Consulting
Jane started her own consultancy in April 2018 after 15 years at Golin, leading teams and corporate communications programmes before heading up the agency’s talent (HR) and marketing. During her tenure, the agency developed a reputation as a progressive and flexible employer. Jane was so motivated by the work she oversaw around wellbeing, culture and equality that she started up as a consultant in this space. She now offers consulting, training and development across most aspects of people management including culture, leadership, wellbeing diversity and inclusion. She has worked with brands including The PRCA, WE Communications, PR Week, The Civil Aviation Authority, Live Nation, Ipsos Mori and Centrica.
Jane Tebbey, Head of Internal Communications, the National Physical Laboratory (NPL)
Jane is a highly experienced communications professional, who has held a variety of internal and external communications roles throughout her career. She has worked in both in-house and consultancy roles, across a range of sectors including Finance and Public, with a focus on engaging people in change. In her current role as Head of Internal Communications at NPL, her focus is on enabling the 1000+ scientists, engineers and professionals to be advocates for NPL’s research and services, helping the organisation to successfully embed change, and showcasing NPL as a great place to work.
Jo Bleasdale, Director of Internal Communications, GVC
An experienced leader in consumer PR and internal communications, with over twenty years’ in both agency and in-house. Jo brings learnings from a wide range of sectors (media, entertainment, telecoms, technology, personal finance and travel). Now, she's leading the global internal communications for GVC, having recently moved from a similar role at BT. A passionate communicator, with a mission for bringing purpose, products and possibilities to life.
Joe Mcmann, Senior Communications Manager, 02
Joe joined O2 in June 2017 as senior manager within the Internal Comms team. He was interim Head of Internal Comms from Oct 2018 until August 2019, when he moved into his current role. Joe joined O2 from British Airways, where he was working in strategic campaigns (Internal Comms). He completed a Masters in Internal Communications in 2017. Joe has been working in Internal Comms since 2014-2018, but previously worked in a Customer Comms and Press Office and trained as a journalist after completing a degree in English Literature.
John Townsend, Head of Internal Communications, Unicef UK
John Townsend heads up Unicef UK’s Internal Communications team, making sure that his colleagues are informed, engaged and inspired about the work of the world’s largest children’s charity. Having worked in internal comms for over a decade, John is passionate about the impact good internal communications can have on an organisation. Some of his key areas of interest include the power of storytelling, the importance of employee voice and the role of internal communications in promoting a culture of happiness and engagement at work.
Kerry Sheehan, Director, Verve Communications and Chair, CIPR AIinPR Panel
Kerry Sheehan has more than 15 years’ experience in government, health, tech, B2C and B2B sectors including Intercontinental NHS, Sainsburys and Whitbread. She has extensive experience leading communications and marketing functions in agency and in-house settings, and has proven success in developing and implementing artificial intelligence (AI) strategies. Kerry is a Chartered Public Relations Practitioner, CIPR Council member, and a Fellow of the Chartered Institute of PR. She’s Chair of the globally-leading #AIinPR panel looking at the implications of AI and in the PR, communications and marketing communications industry. Kerry is a member of the International Data Science Foundation, and is a graduate of Dame Wendy Hall's Fundamentals of Data, AI and Machine Learning.
Laura Jamieson, Head of Internal Communications, Landsec
Over the last three years at Landsec, Laura has driven internal communications higher up the strategic agenda. She has over a decade’s experience working on strategic internal and external communication campaigns for a variety of industries. She has specialised in IC for the past seven years, developing and delivering impactful communications to drive business performance.
Mark Tittle, Head of Internal Communications, Just Eat
Mark currently leads the Internal Communications team at Just Eat, delivering a strategy that engages employees by informing, involving and inspiring them across digital and face to face channels - and using insight to drive change at a leadership level. Responsible for all internal comms activities across 13 countries to over 4000 people, he's got a proven track record of delivering results in the UK government and multi-national private sector organisations, including Ofsted, the Department of Health, Carphone Warehouse and Sky.
Matt Slater, Head of Internal Communications, AIG
Matt has over 20 years of experience in Marketing and Communications in the Financial Services sector, with more than half being in an internal communication position. Having established an internal communications function from scratch in two distinct organisations, he's lead on introducing strategic planning, change management, internal social media, and managed intranet design and build.
Max Puller, Employee and Change Communications Director, Sodexo
Max is currently Director of Employee and Change Communications at Sodexo - a multi-award winning managed services company, operating in 72 countries around the world. Max leads the team responsible for reaching, engaging and inspiring 36,000 employees operating across 2,300 client sites in the UK and Ireland. Previous roles include Account Director at healthcare communications agency, Pegasus, and Chief Communications Officer at the Ministry of Defence.
Natalie Vogt, Head of Internal Communications, Discovery TVN Poland
As Head of Internal Communications for TVN Discovery Poland, Natalie is responsible for the development and implementation of an international communications strategy for Discovery’s largest market outside of the US, with over 3,500 employees across 13 offices. TVN It is the largest broadcaster in Poland with a portfolio of 26 free-to-air and payTV channels including a very successful news organization and one of the biggest production hubs in the market.
Nathan King, Behavioural Science Advisor, Department for Work and Pensions
Nathan works on investigating and challenging assumptions about human behaviour, with a particular focus on communications and its relationship with policy and strategy both in DWP and across government. Prior to this he was in the Cabinet Office. It was here he first developed his passion for using behavioural science to make communications even more effective, and the power of communications as a tool. He is a co-author of the GCS “Strategic communications: a behavioural approach” document and has a BA in Philosophy, Politics and Economics from the University of Oxford.
Nick Howard, Partner, Brunswick Group
Nick is a Brunswick partner leading the firm’s employee engagement and organisation design offers. He has more than 20 years’ experience advising business leaders of blue chip companies across Europe, North America and UAE. Before joining Brunswick, Nick led Edelman’s organisation design and engagement practice. Before Edelman, Nick was Retail Communications Director for Lloyds Banking Group. There he led the successful communication of Europe’s biggest financial services integration – Lloyds TSB and HBOS. His work at Lloyds won several awards and Nick has also been shortlisted as Melcrum’s Communications Leader of the Year.
Olly Whitman, Creative Director, Synergy
What the hell? A creative. Who let him in? Bet he’s wearing brightly coloured shoes and some thick rimmed specs. Shh here he comes, shut up. Olly is Creative Director at Synergy. His career so far has been a round trip from internal comms, through branding including working on the rebrand of Lloyds Bank, and back again to internal comms and employee engagement. He works hard (no, really) to push his team and clients to go for the braver route. His driving force is the belief that creativity is the key to unlocking the power of people. Effectiveness tends to come from unexpected beginnings. And if not, it sure is fun finding out.
Phil Askham, Global Head of Employee Communications, HSBC
Phil Askham leads a team of over 50 people responsible for employee communications across HSBC. Phil has been with HSBC since 2007. Previously, he worked for Telefonica O2 as UK Head of Internal Communications and Involvement. He learned his craft during a three-year stint at Smythe Dorward Lambert, one of the UK's first internal communications consultancies. He started his career as a fast-stream civil servant in the UK Government, including 2 years as Private Secretary to successive Secretaries of State for Education. Phil has an MBA from London Business School.
Rachel Miller, Director, All Things IC
Rachel Miller is the Director of All Things IC, which helps internal communication practitioners to thrive by increasing their skills and confidence. She has trained hundreds of IC pros around the globe through her consulting business and Masterclasses. Her clients include ARM, BBC, LEGO, NHS, Transport for London and HSE. As an experienced communicator, she’s a Chartered PR Practitioner and Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations. Rachel has written her popular blog since 2009 and contributed to a number of best-selling PR books. She’s opening the All Things IC Hub in 2020, to allow practitioners to work with her confidentially to solve IC conundrums. You can find her on Twitter @AllthingsIC. of Public Relations.
Rhiannon Stroud, Head of Strategy, Synergy
Rhiannon is Head of Strategy at Synergy and works across a range of strategic functions, from insight and analysis, to organisational psychology, and coaching and training. A trained facilitator and presenter, Rhiannon is a firm believer in engaging employees through insight. When she’s not running workshops for clients or at global events, Rhiannon’s passion lies in helping brands including Vodafone, Aldi and DFS to engage and inspire their people through creative comms and experiences that connect with employees and change behaviours.
Sanjoy Mukherjee-Richardson, Head of Internal Communications and Engagement, BBC News
Sanjoy has over 23 years’ experience of leading internal and change communications for major global companies. Amongst these are Fortune 500 companies such as Reckitt Benckiser, HSBC, Coca-Cola European Partners, Philips Electronics and Teva Pharmaceuticals. At present, he’s Head of Internal Communications and Engagement for BBC News. With 9,000 employees spread across 70+ countries, it is the largest division within the BBC and is responsible News and Current Affairs output. It provides news services in 40 languages through TV, radio, and digital platforms for UK and global audiences, reaching 426 million people per week across the world. Sanjoy completed his PhD on organisation culture, and spent 11 years in academia, including three years as a Professor of Organisational Behaviour at Haifa University in Israel, where his research and teaching focused on the impact of national cultures in managing and engaging international workforces.
Sarah Kemp, Head of Communications, Page Group
Sarah is responsible for the internal communications and PR functions in the UK region for the FTSE 250 global recruitment specialist, PageGroup. Sarah joined the business in 2016 and has since transformed the internal communications function and developed a robust PR spokesperson programme, incorporating the expertise of key executive board members with over 100 years’ combined business and recruitment experience. Sarah’s career journey to date has been varied, starting out with a part time post at MySpace during her first year of university in 2005. She then went on to be published in Dazed and Confused magazine before entering the world of food and restaurant PR. In her early 20s she created a successful food and travel blog, which saw her enjoy time as an influencer attending press trips across the world and was also invited to the prestigious Microsoft Loop influencer programme, where she tested, trialled and promoted new Microsoft products. In 2013 Sarah entered into the media intelligence world with a PR and Social Engagement role at Gorkana (now Cision). After taking a year out to work in Melbourne as Head of Marketing for a burgeoning burger chain, Sarah returned to the UK where she took her current role at PageGroup.
Satnam Kaur, Head of Internal Communications, Priory Group
After a decade of working in PR and communications, Satnam joined the University of Manchester in an internal communications role. Since then she has established a new internal communications function at Together Financial Services and led them to 33rd place in the Sunday Times Top 100 Companies list. In late 2018 Satnam, joined Priory Group, the UK’s leading independent provider of behavioural care and is committed to engaging and inspiring 23,000 colleagues across 450 sites with great content, two-way communications channels and a fresh approach to recognition, diversity and wellbeing.
Stuart Williamson, Director of Communication, Nationwide
Stuart and his team are responsible for protecting and enhancing Nationwide’s reputation among employees, media and political audiences. He’s worked for Nationwide for ten years and during that time has helped the Society to grow its reputation internally and externally. Stuart joined Nationwide from communications agency, Grayling, where he spent five years representing a range of major organisations.
Susie Llewellyn-Jones, Head of Strategic Internal Communications, Linklaters LLP
Susie Llewellyn-Jones heads up internal communications at Linklaters, one of the world’s largest law firms with offices in 20 countries. The team forms part of the Strategy function, co-located with the executive team, reflecting the vital role of internal communications in reinforcing culture and values, delivering business objectives and driving organisational change on a global level. Susie has 23 years’ marketing and communications experience in the professional and financial services sectors in the UK and the US. She specialises in executive communications and working one-to-one with senior leaders.
Tom Engel, Director of External Communications, BT
Prior to BT, Tom held communications leadership positions at DFID, DWP and the Natural History Museum. He has worked in the UK and South African parliaments and served as Special Adviser in the Blair government. Consulting roles have seen Tom work for a wide range of clients, from pop groups to multinationals, trade bodies to charities. Whilst based in Hong Kong, he helped to grow and sell a private PR company. Tom hails from Sheffield but now lives in London with his partner and two daughters. He is a Leicester City fan, so his life ambitions were realised in 2016.
Vanessa Unwin, Global Head of Internal Communications, Hitachi
Vanessa has worked as a communications professional in the rail, insurance and publishing sectors for Faber & Faber, Babcock, Network Rail and Aviva. Currently Global Head of Internal Comms at Hitachi Rail, she leads teams across the UK, Europe and Asia Pacific, establishing best practice and two way engagement for 14,000 colleagues, and ensuring team skills and capability to deliver the Global Rail business Strategy. Specialisms include change and integration management, stakeholder engagement and events.
Zoe Vafadari, Director of Internal Communications and Engagement, TalkTalk
At TalkTalk Zoe is responsible for all Internal Communications and Events, all Engagement initiatives, and the Inclusion agenda. TalkTalk are a value brand, a challenger and disruptor in the telco sector and Zoe works closely with the executive team to ensure there is a clear strategy, that is communicated consistently, and that it inspires colleagues and customers. TalkTalk has recently relocated the majority of roles from London to Salford, Greater Manchester and there have been many learnings on the way. Mum to two boys and one puppy, Pinterest and Instagram addict and bookworm.