Covid-19 update

We know that Covid-19 is the great challenge of our time. The pace of change is unprecedented and our thoughts go out to our community and anyone who has been personally affected by it. We hope that you and yours are safe and well. We also know how important PRWeek’s Crisis Comms is to you and our community so we are switching it to a digital format without the live face-to-face element. We very much look forward to you all participating in the digital event. Please click here to receive any updates that may be made to the event. The PRWeek Team

Crisis Communications 2020 - Event overview

The proliferation of social media, coupled with a growing vociferous consumer voice, means that brands have never been more exposed to a potential crisis. Do you understand the issues and risks to your business and the best approach to mitigate them?

PRWeek’s Crisis Communications Conference explores the burgeoning landscape of crisis and reputational risk – from flight shaming to social media rage – to help you plan for every potential threat. Our case study-led one day conference will provide delegates with the tools and know how to spot and tackle every element of a crisis whilst safeguarding reputation and building brand equity.

This event brings PR and comms professionals together to explore the comms stories behind the most talked-about crises of the past year, giving delegates the unique ability to live through front-line experiences. From planning to contingency to response to recovery – delegates will have the opportunity to hear a frank account of what worked, what didn’t and how our speakers have adapted their strategies as a result.

Why should you attend?

  • Learn how to adapt to a changing world of consumer driven crisis and reputational risk
  • Gain front-line experience and guidance from communications professionals leading crisis response
  • Understand how to harness consumer insight to safeguard your brand
  • Develop essential tools and know-how in our interactive workshops
  • Network with senior industry figures and make new connections

Key themes

  • Addressing workplace and culture issues in the wake of #MeToo
  • How to build a dynamic response to a breaking story
  • Building a resilient customer-facing issue management strategy
  • Understanding and responding to sustainability issues and eco-activism
  • Tackling a social media crisis

Contact us


Phone:  0208 267 4011


Great insight into crisis comms across all PR sectors.  

Natural History Museum    

Fantastic, thought provoking and invaluable to take back to work.  

A JW Marriott Hotel    

Very, very good - an excellent day and incredibly informative.  


Inspiring and insightful, with great practical advice for PRs delivered through real life scenarios.  


Speaking opportunities
Please contact Cat on

Sponsorship and exhibition opportunities
Please contact Steve on +44 (0)20 8267 8092 or

General enquires
Please call +44 (0)20 8267 4011 or email