PRWeek’s Crisis Communications conference explored an incredibly turbulent year, with the COVID19 pandemic and resultant social restrictions drastically altering the way that consumers can interact with brands. In the midst of this new landscape, it is imperative that your crisis strategies are still able to communicate effectively to the right audiences and help you plan for every potential threat to your brand’s reputation.

Crisis Communications brought PR and comms professionals together to examine the stories behind the most talked-about crises of the past year, and give delegates the unique ability to live through front-line experiences.