Alexandra Frean, Head of Corporate Affairs, Starling Bank

As Chief Corporate Affairs Officer at Starling Bank, Alexandra leads PR, Public Affairs and external and internal communications for the company. She joined Starling after a 31-year career in journalism, including 25 years at The Times as a specialist reporter, foreign correspondent and columnist.

Amy Lawson, Executive Vice President, Global Head of Communications, Sage

Amy is responsible for Communications and Corporate Affairs at Sage, responsible for internal and external reputation and engagement. She sets the global communications strategy across PR, colleague communications, public affairs and analyst relations.


Previously, Amy was head of the Cabinet Office media operation as a civil servant for Her Majesty’s Government and was Head of Communications for Channel 4 News, where she was responsible for protecting and promoting the reputation of the national news programme, its journalism and its presenters.


You can follow Amy on Twitter @amyllawson

Charlotte West, Executive Director, Global Corporate Communications, Lenovo

Charlotte is a corporate reputation and integrated communications leader focused on protecting and promoting the reputation of complex global businesses across diverse markets and audiences. In her current role she is Executive Director, Global Corporate Communications for Lenovo, a $60 billion global technology powerhouse, headquartered in Hong Kong and operating in 180 markets around the world.


Her role and 20+ years of experience spans everything from global crisis management, international policy, ESG strategy, and executive and investor communications to integrated communications campaigns designed to connect with millions of hearts and minds around the world.


Charlotte is committed to empowering under-represented communities through her Directorship of the Lenovo Foundation, Lenovo’s global philanthropic giving arm that is focused on empowering under-represented communities with access to technology and STEM education. She is also a member of Lenovo’s Environmental, Social and Governance (ESG) Oversight Committee. This passion and commitment is reflected in her personal focus on PR industry initiatives that drive better social diversity and mobility to propel this industry into a better next chapter.


She serves as UK chapter lead for the European Association of Communications Directors.

Claire Gosnell, Global Head of Brand, Communications and Marketing, Clifford Chance

Claire is responsible for managing all aspects of brand and reputation at leading international law firm, Clifford Chance. In her 25 year plus career in international communications, Claire has handled everything from launching robot lawn mowers to developing sustainability strategies, via FTSE takeovers, factory crises and introducing new martech. She believes passionately that the best comms are founded on integrity and powered by teamwork. Claire started out in PR agencies and has held senior in-house roles at Electrolux, P&O Group and Regus (now IWG).

Eden Black, Head of Public Relations and Campaigns, Nationwide

Eden works at Nationwide Building Society where he specialises in driving brand familiarity and advocacy across product, consumer and corporate. Acting as an advisor and leader across the wider team, his focus is on connecting the audience to the story in way that feels authentic. The Society continues to have the best reputation within financial services with Nationwide’s reputation among journalists also among the highest in the industry. The team plays a key role in defining Nationwide’s narrative and works hand-in-hand with the Marketing and Internal Communications functions, ensuring messages are aligned.


In addition to financial services, Eden’s PR career spans across corporate, sports, construction and government, with his previous role was as Head of Media for the Olympic Delivery Authority during London 2012. Eden started out his career as a journalist in East London, which is where he learned how to get to the root of a story – something that has remained with him ever since. His journalistic background saw him gain valuable national and regional experience before heading into PR.


Eden lives in Chelmsford, Essex with his wife and three young children.

Leor Franks, Business Development & Marketing Director, Kingsley Napley

Leor Franks leads the Marketing Communications and Business Development functions for London based law firm Kingsley Napley, and is a member of the firm's Board.


Leor’s early career was in journalism and consulting. He has spent over 20 years in the professional services and legal services industries including in Marketing, Communications and Business Development Director roles at Deloitte, Ernst & Young (EY), and FTI Consulting, and most recently as Chief Marketing Officer (CMO) of legal services firm Augusta.


Leor sits on the Board of the University of London Queen Mary Business School, he is Chair of the Managing Partners’ Forum Marketing & Strategy Group and the Metropolitan Police Cannons Ward Panel.

Lucy Linthwaite, External Communications Leader, IBM

Lucy is a senior communications professional with two decades of experience in both agency and in-house roles advising a range of UK and Global public companies and private partnerships.


In her current role, Lucy leads the IBM External Relations team for the UK and Ireland and is responsible for media strategy and execution. She leads an amazing in house and agency team to tell impactful stories that bring IBM, it's values and people to life. Before joining IBM, Lucy worked in legal PR across a diverse range of legal disciplines including commercial, criminal and litigation. Breaking news on major legal cases and reputation management for companies and individuals.


During her career she has worked across many industries on UK, European and global creative campaigns with some of the most high profile B2C and B2B brands to protect and enhance reputations. Developing content and stories to build profiles, drive organisational change or launch the latest and greatest innovations. She has led matrix teams in agency and in-house for many years, leading projects that aim to cut through the noise and make an impact on multiple channels – internally and externally.

Melanie Derome, Global Social Impact Public Relations Lead, Dell Technologies

As global social impact public relations lead, Melanie drives awareness of how Dell Technologies uses its technology and scale to address social and environmental issues. She works across global teams to drive impactful storytelling opportunities that show, not just tell, how the company delivers on its environmental, social governance (ESG) commitments. With social issues regularly in the headlines, Melanie is also responsible for anticipating what's coming and bringing together the right stakeholders to align on communications strategy and approach. Passionate about sustainability and providing equitable access to opportunities for underserved groups, the work she does inspires and motivates her professionally and personally. A Canadian living in the UK, Melanie credits Dell's remote, flexible work culture as key to her success, providing her with the opportunity to have a number of varied roles over her 12 years with the company in the UK, EMEA and globally.

Michele Fernandez-Warren, Regional Marketing & Communications Director, APAC, Tetra Pak

Sarah Jenkins, Managing Director, Saatchi & Saatchi

Sarah joined Saatchi & Saatchi in December 2019 as Managing Director where she helps oversee the running of the agency and key clients including Direct Line, GSK and Britvic.


Previously a 9 year veteran of Grey London where she held the role of Chief Marketing Officer and Head of Account Management and was responsible for some of the agency’s flagship creative accounts - including The British Heart Foundation and Lucozade.


Sarah has worked in both global network agencies and start ups and across organisations as diverse as Mars, GSK, P&G and the Home Office.


A staunch believer in the need for greater diversity of talent at all levels across advertising, Sarah has been a driving force behind the industry wide Advertising Diversity Task Force, which brings together the most progressive agencies across the communications industry to use their combined energy, expertise and skills to shift the diversity dial.

Scott Allen, Global Marketing Development & Strategy Director, Microsoft

I come to work every day with the mindset of how digital transformation can help organisations and individuals to achieve more and work with many customers across commercial, public sector, education and the third sector


I spent four and a half years as CMO within Microsoft UK where I was responsible for leading marketing for two go to market areas - Consumer and Commercial. The Consumer and Commercial teams are integrated with the CMO "Marketing Services Centre of Excellence" - Digital and Events.


For the last 3 years I have been part of the Microsoft HQ team that is leading the global marketing transformation of Microsoft’s large and fast growing commercial businesses, including AI, Microsoft Azure, Microsoft 365, Dynamics 365, Windows, SQL, Surface, and Visual Studio/Developer Tools. In this global role I am part of the team that ensures our current marketing transformation investments are successfully developed and adopted globally. In addition, I am focused on leading new strategic approaches and programs to further extend our marketing capabilities and their impact.

Zoe Hominick, Head of Business Marketing and CEX, O2 Business

Zoe leads the Business Marketing and Customer Experience team for O2 Business. Responsible for strategic marketing planning and the end to end GTM approach for the Business and Wholesale Division. Recognised as a Top 10 B2B Marketing leader by Marketing Week, she is a senior leader with over 20 years business to business marketing experience within the IT and Telecommunication market across all areas of B2B from SoHo’s to Public sector and Large Multi-nationals. Passionate about delivering value to organisations through a commercial, customer led marketing approach.


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