The Modernisation Review of Public Libraries policy statement commented that many of the 154 consultation respondents felt that more needed to be done to promote the benefits of libraries to those not currently using them.
'Consumers need to know what they can expect from their local library service, yet many public libraries are not publicising their offer in terms the public can understand, and there are too many perceived barriers to use,' reads the statement.
The paper calls for all library authorities to make their libraries' offering clear on their website, in library buildings and through any other local marketing opportunities.
