FOCUS: LOCAL GOVERNMENT - Giving the best value to residents/The Government has chosen 37 councils to take part in a pilot scheme to improve service through resident dialogue but even those not taking part have realised the value of improved communication
According to MORI research, less than three per cent of the British
public can name a councillor across any local government authority, and
only 12 per cent ever meet one. Councils appear to have lost touch with
their audiences, and residents are left wondering what difference their
votes will make.