NEWS: Inchcape spotlights internal relations

Inchcape has recruited a senior consultant to spearhead a world-wide review of communications with its 48,000 staff.

Inchcape has recruited a senior consultant to spearhead a world-wide

review of communications with its 48,000 staff.



Nanci Tangeman, 34, has joined the international trading giant’s group

corporate affairs department on a fixed-term contract of around 150

days.



Tangeman has spent the last two years working as a PR consultant and

freelance journalist, in the UK, before which she was communications

director at Californian-based international freight forwarder Circle

International.



Paul Barber, Inchcape group corporate affairs manager, said Tangeman was

brought in specifically to manage the staff communications review and to

kick off resulting activity.



‘Because of the size of the project we felt it would be prohibitively

expensive to use an agency. Recruiting as we did also gave us the

advantage of a very short time lead time,’ he told PR Week.



Barber said that, as part of the review, the project team was canvassing

staff company-wide on their communication needs.



It was also planning to analyse high performing employee communications

departments from other companies.



He added that, although he did not wish to anticipate the review’s

findings, it was likely his department would continue producing the

award-winning Inchcape World magazine, along with a range of electronic

media. He also anticipated it would work with the on educating managers

in employee communication.



But he stressed the project was not just about introducing new

processes: ‘We want to create an environment where communicating with

employees becomes the usual state of mind.’



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