Inchcape has recruited a senior consultant to spearhead a world-wide
review of communications with its 48,000 staff.
Nanci Tangeman, 34, has joined the international trading giant’s group
corporate affairs department on a fixed-term contract of around 150
Tangeman has spent the last two years working as a PR consultant and
freelance journalist, in the UK, before which she was communications
director at Californian-based international freight forwarder Circle
Paul Barber, Inchcape group corporate affairs manager, said Tangeman was
brought in specifically to manage the staff communications review and to
kick off resulting activity.
‘Because of the size of the project we felt it would be prohibitively
expensive to use an agency. Recruiting as we did also gave us the
advantage of a very short time lead time,’ he told PR Week.
Barber said that, as part of the review, the project team was canvassing
staff company-wide on their communication needs.
It was also planning to analyse high performing employee communications
departments from other companies.
He added that, although he did not wish to anticipate the review’s
findings, it was likely his department would continue producing the
award-winning Inchcape World magazine, along with a range of electronic
media. He also anticipated it would work with the on educating managers
in employee communication.
But he stressed the project was not just about introducing new
processes: ‘We want to create an environment where communicating with
employees becomes the usual state of mind.’