APCO Worldwide appointed by Housing Ombudsman Service

APCO Worldwide has won a brief from the Housing Ombudsman Service (HOS).

Darren Murphy: MD of APCO’s London office
Darren Murphy: MD of APCO’s London office

HOS has appointed the agency to provide them with public relations, stakeholder management and opinion research, following a brief in PRWeek (16 June 2009).

The project covers opinion research amongst tenants and landlords in order to develop a communications and engagement strategy for the HOS. The research will be led by APCO’s in-house research division, APCO Insight.

Managing Director of APCO’s London office Darren Murphy will lead the account, reporting to deputy housing ombudsman Rafael Runco.
The HOS is an independent service set up to deal with complaints and disputes involving providers of housing services, including landlords and managing agents. It is sponsored by the Department for Communities and Local Government.

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