Flack: BlackBerries, waterproof socks, and Cockney rhyming slang!

HarperCollins director of comms Siobhan Kenny caused an outbreak of compassion when she emailed a journalist to apologise for not responding earlier. 'My bb died at the weekend' she explained, referring to her packed-up BlackBerry. Lo and behold, Kenny received an outpouring of sympathy when she arrived at work on Monday, her colleagues believing that she was referring to her poor little doggy...

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