The details within Louise Casey's report do not come as a surprise to the hundreds of communication professionals working within the police service. We have been working at senior levels to develop community engagement, focus services on local requirements and promote communication with neighbourhood teams.
But this does appear to be something of a surprise to Alex Aiken. At Greater Manchester Police, the strategic development of communications has been, and remains, at the forefront of the fight against crime.
Amanda Coleman, acting corporate comms director, Greater Manchester Police.