It is good to hear he values the work we do but I'm troubled that he thinks we are not cost-conscious.
Any profit made is ploughed back to improve member services and fund our policy and educational work. Our industry research, reports and best practice guidelines are free to members, as is the use of our business referral service and legal helpline.
In January we launched a member benefits package, CIPR Plus, which provides an extensive range of discounts on products and services.
Elisabeth Lewis-Jones, president, CIPR.