The housing association owns and manages nearly 4,000 properties in and around the London area. The initial brief focuses on crisis comms support and will be led by Connect account director Matt Bryant.
Connect head of media Sarah King and director Andy Sawford will also work on the account.
Octavia PR manager Nagini Rajendra said: ‘Connect will help put in place a strong strategic communications programme, supporting us to communicate with residents and stakeholders. It will also help to ensure that our reactive communications are effective.'