Letter: Harkin 'loose tongue' jibe is unfair ...

Your interview with Murray Harkin may be accurate about his single misjudgment (when he was a partner with Sophie Wessex in RJH PR), but it is a little cruel to say he has a 'loose tongue' ('Moving on,' 8 Sep).

As I said to the media at the time of the News of the World's story, Murray is one of the most creative, energetic and committed PR professionals I have ever employed.

While judgement is a vital quality in PR, I am afraid our business encourages and rewards too many who will never be found guilty of misjudgement simply because they seem to be too invisible.

This cannot be to the benefit of their companies or clients. We have seen astonishing disasters where our industry and the media often ask 'where were the PR professionals?'.

Just consider Shell and its missing oil reserves, Ryanair and its apparent disdain for its customers, BAA and its inability to handle a foreseeable crisis. The list is endless.

Now is not the time to hammer one talented man for one long-passed mistake. I wish him every success in his new venture and I hope PRWeek will be as critical of the establishment sectors of our business, where no performance should be seen as poor.

Roger Haywood, CEO, Issues Managers.

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