Letter: ... and they aren't the only ones with a voice

Paul Abrahams' comparison of blogs with the CB radio fad may or may not prove to be right, but too many of us are missing the wider influence of user-generated media.

It is not just bloggers who are influencing corporate reputations online. Do a search on any product and you will find it discussed on forums, message boards, consumer review sites, and by activists in newsgroups.

Add these to the growing number of NGOs, wikis and campaigning websites, and you have a debate between many groups - customers, shareholders, suppliers, regulators, employees - that can't be ignored.

Richard Brown, managing director, UKNetMonitor.

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