London Assembly probes crisis comms after 7/7

The communication channels that convey official information to Londoners during crises will be the subject of a forthcoming London Assembly report.

The assembly has spent the past five months analysing how emergency services, councils, health authorities, transport bodies and mobile phone operators responded to the bombings on 7 July 2005.

Millions of the capital’s residents and workers were thrown into disarray when the Tube was shut in the aftermath
of the terrorist attacks. Mobile phone operators including O2 were also forced to temporarily shut down their networks by the police when four bombs exploded in the capital, killing 52 people and injuring over 700.

It is believed that one area under examination is the use of road signs on major routes around London: on 7/7 these read ‘London Closed’. An assembly spokeswoman told PRWeek in a written statement: ‘The report will highlight impediments faced by passengers and the emergency services and will recommend improvements to comms as part of London’s major incident plan.’

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