Norfolk councils hire Grant Riches
Local government specialist Grant Riches Communications Consultants has been selected to audit comms for three councils in Norfolk.
'The more people know about council services the more likely they are to be satisfied with them,' said director Karen Riches.
The agency plans to interview senior staff and use information from focus groups to assess how the councils are perceived. The councils have made an agreement with the Government to raise satisfaction by ten per cent by 2007 in return for an extra £1.5m in funding.
