'Although Louise was returning to the North from a job in the South-East, where she had gained her grounding in PR, I was still struck by how young and fresh-faced she was.
'On hiring her in 2002, I quickly realised she showed a calmness and presence of mind in the hurly-burly of the business world that was so impressive for one so young. She was at all times professional and courteous, but had the strength of character to guide clients away from paths that she thought would not be in their best interest.
'Watching her work alongside colleagues and clients many years her senior was a joy, and there is little doubt that her winning style gave confidence to other younger members of staff.'
Louise is now corporate comms officer at Sunderland Council.