Diary: GNER and Tube PROs feel the travel heat

There's a golden rule in PR - never tempt fate. This is just what GNER head of corporate affairs Alan Hyde and London Underground chief press officer Stuart Ross must be thinking this week, after their organisations were once more in the headlines for the wrong reasons.

Last week they both graced PRWeek's centre-spread feature - 'What keeps you awake at night?'.

Hyde said GNER's hard-fought reputation could be diminished overnight by some 'awful and unforeseen event' while Ross commented how he'd been sleeping well because there had been 'no major Tube incidents'.

Before last week's issue could even reach the newsstands, a GNER train ground to a halt, while 800 passengers were trapped for an hour on the Central Line.

Desperate GNER passengers smashed windows, while Tube travellers said they feared for their lives. Alas, sleepless nights lie ahead.

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