Star did not ask HBL Media to repitch for the B2B account, which is believed to be worth up to £10,000 a month.
HBL Media continues to retain the account for Star’s sister firm Message Labs, the email virus-scanner provider.
Formerly known as Star Internet and a subsidiary of Star Technology group, the company took on the name of Star in September. Star began life as an ISP but is a supplier of IT services and capacity.
l Bite senior V-P Jonathan Gandal is to run the agency’s New York office, which will open next month.