Insurance sector stunningly archaic

Since Hurricane Spitzer hit the US insurance industry four weeks ago, it has behaved as if paralysed. Though the attack on the industry by New York attorney general Eliot Spitzer was telegraphed well in advance, the industry made no apparent attempt to plan for it, nor to line up some adequately briefed PR teams to respond – still less to think about reforms that would meet Spitzer’s central objections.