The body that represents local government communications is teaming up with Royal Mail in a bid to distribute council publications to each household in a borough with the daily post.
Businesses and organisations currently opt to send out major bulk mailings through Royal Mail’s door-to-door service rather than the regular post because it costs less.
The Government requires local authorities to distribute information about their services to residents as a matter of best practice, but LG Communications said the limited availability of the Royal Mail door-to-door service posed a problem.
LG Communications general secretary Kevin Wilson said: ‘In the interests of democracy and professionalism we need to make sure the information we put out reaches everyone and we have found in the past that Royal Mail did not appear to be able to help us.’
He added: ‘Royal Mail cannot cope with the volume we are talking about. It needs to look at a national solution because it is hard to respond locally.’
Royal Mail press officer Nick Martens agreed: ‘At the moment there is a limit on the number of door-to-door items put through each door in each post code. We are exploring changing this.
‘This is an issue of availability of slots, rather than staff. Many agencies trying to place door-to-door have trouble as it is a very popular [service].
‘We are exploring ways of improving what we have on offer,’ he added.