IATA Crisis Management Services, which trains airline staff to deal with the media in emergencies, has been snapped up by Kenyons International Emergency Services. IATA director of crisis communications John Bailey said that he and a ten-man team would become a new division of Keynons. Bailey will take the role of vice-president of crisis communications.
Former Boeing vice-president of corporate communications Jerry Hendin will join the team.
IATA has no plans to replace its crisis management team as the majority of the 280 airlines in the organisation already have contracts with Keynons. Kenyons’ most high-profile work has included handling the aftermath of the Bali bombing and the World Trade Center attack.
IATA is still looking for a replacement for its director of corporate communications William Gaillard, now with Uefa.