Decisive comms is needed as travel chaos hits UK

The RMT union’s talks with Network Rail, train operators and London Underground have failed in spectacular fashion, and today marks the start of a series of national rail strikes. What can comms do to mitigate the reputational impact on everyone involved?

by Alberto Lopez Valenzuela

Striking RMT members join the picket line at Kings Cross, London on 21 June (photo by Guy Smallman/Getty images)

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