Are celebrity influencers losing their touch?

More than half (56 per cent) of consumers would rather follow normal people on social media than celebrities, as they find the content they post more authentic, according to new research released today.

Kim Kardashian West has 245 million followers on Instagram and can charge hundreds of thousands of dollars for a single post
Kim Kardashian West has 245 million followers on Instagram and can charge hundreds of thousands of dollars for a single post

The next most popular group to follow is celebrities (34 per cent), followed by subject matter experts (29 per cent) and social media stars (25 per cent).

Subject matter experts (39 per cent) and everyday people such as friends or family (38 per cent) are the most trusted sources for authentic and genuine content - far ahead of celebrities (14 per cent) and social media stars (nine per cent).

And 86 per cent of consumers seek out authentic user-generated content before deciding to buy a product they’ve not personally tried before.

The findings are drawn from the results of a poll by Savanta of 9,000 people across the UK, US, Canada, Germany, France and Australia, which was conducted for product review and USG provider Bazaarvoice last month.

When asked if they trust influencer content more now that advertising rules have been implemented across social media platforms, only 36 per cent said yes, while 25 per cent said no, and 39 per cent said their trust levels have not changed.

The study also revealed that 80 per cent of consumers think influencers should be made to disclose whether photoshop or filters have been used on their posts.

Commenting on the findings, Ed Hill, senior vice president,EMEA, Bazaarvoice said: “Consumers are now looking to the everyday influencer for genuine content they can trust, and actively seeking out user-generated content to validate their purchasing decisions. In turn, by integrating UGC into all touchpoints, brands can use unofficial ambassadors that have genuine connections with their followers and audiences.”

He added: “We have moved into an era beyond traditional micro and macro influencers. The influencer’s expertise and quality and genuine nature of the content are priority factors for consumers, and should be key considerations for brand marketers when developing future campaigns.”

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