Why you should say 'sorry' in politics - and in the business world - but only if you mean it

Sorry seems to be the hardest word for both party leaders to say at the moment.

by Graham Goodkind
Why is 'sorry' the hardest word for politicians? (pic credits: Dan Kitwood-Pool/Getty Images; Steve Taylor / Echoes Wire / Barcroft Media via Getty Images)
Why is 'sorry' the hardest word for politicians? (pic credits: Dan Kitwood-Pool/Getty Images; Steve Taylor / Echoes Wire / Barcroft Media via Getty Images)

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