Praise of membership services? This must surely have come from a different Stephen Jolly to the one who e-mailed all IPR members thus: 'The institute has become "academicised" and remote. It is more comfortable talking about themes such as CSR and XPRL than serving members effectively. The discontent, apathy, cynicism and pent up rage among a disenfranchised membership is shocking.'
In his defence, Jolly said: 'Having canvassed the views of over 4,000 IPR members, I have changed my views. Some of the responses were unprintable.'