HMRC needs to 'humanise' itself to remove the 'taxman' tag, says its comms director

The HMRC has to present a more human face if it is to rid itself of the negative connotations of the 'taxman' image, according to its director of comms, Poli Stuart-Lacey.

by Jonathan Owen
HMRC: Poli Stuart-Lacey, director of communications, is keen to get rid of the department's 'taxman' image
HMRC: Poli Stuart-Lacey, director of communications, is keen to get rid of the department's 'taxman' image

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