United Airlines CEO Oscar Munoz named PRWeek U.S. Communicator of the Year Munoz wasn’t a controversial choice for Communicator of the Year at the time the award was handed out. He had solidified the carrier’s business and connected with employees in a way few top executives had. However, the choice was made before the airline ejected passenger David Dao from his seat in early April, promoting a ham-fisted response and weeks of negative media coverage. (More on that below).
United Airlines needs to do better That was the message from PRWeek editor-in-chief Steve Barrett in response to the airline’s lackluster and unapologetic communications response to removing Dao from his Chicago-to-Louisville flight. PRWeek called on the carrier to step away from the legalese and show some empathy.
PRWeek Best Places to work 2017 U.S. Is a top workplace even technically a workplace in 2017? Sort of. The happiest staffers said they prefer an employer who gives them flexible schedules and out-of-office opportunities.
The top 10 brands that nailed Twitter in 2017 A top 10 list on a top 10 list? How meta! Twitter’s staffers gave us a rundown of the brands they picked as the top performers of the year. You’ll notice a fast-food brand or two.
Longtime Ketchum executive Marv Gellman dies Some sad news: Ketchum veteran Marv Gellman passed away in September after a five-year battle with advanced leukemia. He had worked at the Omnicom Group firm since 2003, and previously held roles at General Electric and Burson-Marsteller.