DWP awards lucrative media-monitoring contract to Gorkana

The Department for Work and Pensions (DWP) has awarded the Gorkana Group a lucrative media-monitoring contract worth more than £250,000, with the service due to start next Monday.

The media company will monitor and report on areas of interest to the DWP and the Health and Safety Executive.

The contract was awarded last month and is for one year initially, with two potential one-year extensions.
As well as national and regional media, both print and online, the contract also includes monitoring and reporting on social media and "human evaluation reports".

Daily reports will be submitted by 6.30am.

Although the contract has been released by the Crown Commercial Service "in the interests of transparency", the keywords being monitored have been redacted from the 205-page contract.

Asked to explain the redactions, a DWP spokesperson claimed the keywords were "commercially sensitive", but declined to explain why.

The agreement will run for up to three years, and is worth £270,000 in total, according to the Crown Commercial Service.

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