'Explain it to a 10-year-old' - how to communicate complex changes in healthcare

NHS comms chiefs have praised a pioneering approach to communicating complex messages, with a 10-year-old girl chosen to grill health bosses about Sustainability and Transformation Plans (STPs).

by Jonathan Owen
Ten-year-old 'Healthwatch Harriet' grills health bosses on STPs
Ten-year-old 'Healthwatch Harriet' grills health bosses on STPs

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