An interaction with one particular Twitter user irked the person behind the @piccadillyline account yesterday evening, who said that it felt like he or she was "getting it in the neck today".
In another tweet, the account's manager said that he or she hadn't been given a timetable for a replacement bus service, and later claimed to be dealing with all of the accounts for all of the London Underground lines.
"I'm trying to deal with ALL tweets on ALL lines, that's how it is here, I can't do everything at once, ok," the tweet read.
@karottcake sorry, i haven't been given a timetable, told that it should run around every 15-20 mins
— Piccadilly line (@piccadillyline) December 6, 2016
@sophb66 @jonmyles Sophie , I'm trying to deal with ALL tweets on ALL lines, that's how it is here, I can't do everything at once, ok
— Piccadilly line (@piccadillyline) December 6, 2016
Some Twitter users then began to express sympathy for Transport for London's Twitter multi-tasker, with one offering the olive branch of a nice cup of tea.
Dear @piccadillyline, I've done corporate social media on bad days. It sucks. I love you and hope you're okay. https://t.co/IdsF4F41Vf
— Charles (@charleswrites) December 6, 2016
@beckyywells yeah, with a couple of chocolate digestives if poss, thanks!
— Piccadilly line (@piccadillyline) December 6, 2016
It had been, the Twitter master in question admitted, a "tough shift", but "no more than usual"...
@aaronwrotethat no more than usual !
— Piccadilly line (@piccadillyline) December 6, 2016
Normal service appeared to have returned on @piccadillyline this morning - even if it hadn't on the line itself. Problems with wheels on the trains that run on the line have led to a reduced fleet being in operation.
