Businesses have betrayed consumer trust, says CBI boss

John Cridland, the outgoing director-general of business lobbying group the CBI, thinks businesses have betrayed the trust of consumers and that CSR is no substitute for it.

by Ian Griggs
Cridland steps down from the helm of the Confederation of British Industry in November
Cridland steps down from the helm of the Confederation of British Industry in November

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