SAN FRANCISCO: Wells Fargo & Company has hired Jennifer Temple, EVP and GM of Hill+Knowlton Strategies' San Francisco office, as SVP and head of consumer lending communications. She will join the financial services company on March 26.
Temple will be based in San Francisco and report to Oscar Suris, EVP and head of corporate communications at Wells Fargo. She will oversee a team of 25 to 30 staffers in the newly created position.
“Over time, we are striving to have a nice mix of people with deep experience in financial services as well as some who may have less but bring a different perspective from other industries or settings,” said Suris, who praised Temple for her mix of communications expertise and management experience. “I think good communicators have skills that are transferrable across industry, especially when paired with good leadership skills. Those things will always be in demand.”
Suris added that the company is “really trying to push ourselves to do storytelling that helps to address the reputation challenges that are facing our industry.”
Temple will oversee the communications teams on the bank's home mortgage, home equity, dealer services, education financial services, consumer credit card, rewards and enhancements, and personal credit-management businesses. She will also serve on Wells Fargo's communications operating committee, providing strategic counsel to members of the consumer lending group.
In her nine-year tenure at H+K, Temple most recently worked as EVP and general manager of the firm's San Francisco office. She also served as SVP and client service director at the firm. Temple has also worked as senior director for marketing communications at real estate firm The Irvine Company, VP of corporate communications at Banc of America Securities, and assistant press secretary to former California Gov. Pete Wilson.