Boeing keeps buyer informed during crisis

As Boeing's Dreamliner woes continue, one buyer has praised the aircraft maker for its communications.

As Boeing's Dreamliner woes continue, one buyer has praised the aircraft maker for its communications.

International Lease Finance Corporation, the largest buyer of the 787 Dreamliner, told The Wall Street Journal that it has been in contact with senior managers from Boeing's airplane unit. The 787 is Boeing's newest and most technologically advanced jetliner.

“Boeing has done a very good job of reaching out to us,” ILFC chief executive Henri Courpron told the newspaper. He added that his company, a unit of insurer American International Group, is still scheduled to receive its first 787 Dreamliner in April.

The Federal Aviation Administration grounded all 787s earlier this month after a series of mechanical problems on the plane. Other authorities followed suit, ceasing operations for all 50 Dreamliners worldwide. The FAA and the US National Transportation Safety Board are investigating the incidents, which include two battery fires.

The federal investigation has expanded to include the 787's Japanese battery manufacturer GS Yuasa as well as UTC Aerospace Systems and Securaplane Technologies, the Arizona-based companies that manufactured other electronic components for the plane.

“The safety of passengers and crew members who fly aboard all Boeing airplanes is our highest priority,” Boeing said in a statement last week. “Boeing is committed to supporting the FAA and finding answers as quickly as possible. The company is working around the clock with its customers and the various regulatory and investigative authorities.”

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