WASHINGTON: The National Institutes of Health has rehired IQ Solutions to provide communications support for two of its clearinghouses.
After a nine-month wait, NIH awarded the firm a one-year contract with four option years. For the first year, it will be paid more than $2.4 million, according to an awards notice.
The agency will provide messaging help for clearinghouses for the National Institutes of Arthritis and Musculoskeletal and Skin Diseases and the NIH Osteoporosis and Related Bone Diseases National Resource Center.
The federal government uses clearinghouses to provide information about diseases to the public. They distribute patient and professional-education materials and interact with consumers directly through call centers.
The scope of IQ Solutions' contract includes outreach to various groups such as advocacy organizations, the media, and “underserved populations,” which includes minority groups disproportionately affected by the diseases the institute monitors. There is also a live event support provision in the contract.
Additional work on the contract will include media monitoring and outreach, digital and new media support, and spokesperson training.
It will also require the firm to perform public inquiry response, bilingual material development, material management and dissemination, and database development, according to the RFP for the contract.
The contract is a massive undertaking for IQ Solutions. “The institute has a very broad mission and covering all those topic areas is always a challenge, though an achievable one,” said Kim Callinan, SVP of health communications and social marketing at the firm.
A press representative for the National Institutes of Health declined to comment on the account win.