WASHINGTON: The Federal Communications Commission (FCC) is conducting an employee-facing effort, focused on its new “Reboot” Web site, to improve the agency's internal and external relationships.
The portal, launched internally August 6, is soliciting comments from the FCC's employee base about issues including work environment, environmental friendliness, and the agency's interaction with the outside world, said Steven VanRoekel, the recently appointed MD of the FCC. He added that the effort, which is also collecting anonymous responses via printed forms and Web forums, has received suggestions on issues from vending machines to the FCC's public-facing Web site.
“We've created a team that is focusing on many existing issues and how to make the FCC a model of excellence in government,” he said. “Employee outreach and listening is the best way to learn.”
The effort fits the public stance of Julius Genachowski, FCC chairman, who has said in interviews that the agency needs to be “revitalized and retooled.”
VanRoekel added that the effort will lead to a revision of the FCC's external Web site, as well as more interaction with the public over initiatives such as improving access to broadband. He added that the internal site saw hundreds of posts from employees and more than one thousand page views in first 24 hours after its launch.
When the campaign turns to the public, its major target audiences will include communications industry stakeholders as well as consumers who are affected by the agency's decisions, such as radio operators. The outreach could lead to future initiatives on broadband availability and other issues, he added.