How sorry is Sony?

In the midst of a massive recall of a reported 9.6 million batteries, Sony finally uttered the word that perhaps should have come months ago:...

In the midst of a massive recall of a reported 9.6 million batteries, Sony finally uttered the word that perhaps should have come months ago: "Sorry." At a Tokyo news conference, Sony corporate CEO Yutaka Nakagawa apologized for the potential safety concerns regarding its wares after reports surfaced that laptops using the company's lithium-ion batteries overheated and, in some cases, exploded. The cursory apology caused popular gadgets blog Engadget to write, "Sorry Sony, you don't get to invoke papal infallibility on this one."