While the company’s CEO Jaideep Singh says Spock profiles are based on information already available on the Web, the site’s “tagging” feature is highly subjective – and faulty. According to Wired, Spock mistakenly tagged several users with slanderous tags -- including “pedophile” -- because, well, data crawling isn’t a perfect science.
Could lawsuits be in the works? Not if Singh can help it. According to the article, he’s got a plan:
Over the next few weeks, Singh says Spock will roll out an internal reputation system that identifies users whose tags and photos are consistently voted down; as their reputation declines, they will lose the ability to add new content. Spock users can also flag abusive users and report them to customer service. Singh believes a combination of automated tools, customer support and community policing will keep Spock relatively clean.
Since when did Web 2.0 get so labor intensive?