Interim Sprint chief executive wants to improve internal comms

In an interview today with the Washington Post, Paul N. Saleh, Sprint's interim chief executive, acknowledged that the telecommunications company had lost its focus...

In an interview today with the Washington Post, Paul N. Saleh, Sprint's interim chief executive, acknowledged that the telecommunications company had lost its focus but that he was working to dispel false rumors and get employees to focus more on customer service. In the interview he said the company was not planning to move its headquarters from Reston back to Sprint's original home, Overland Park, KS, and that Sprint would not cancel some of its plans to build a new network, or sell it.

Saleh said he started an internal company blog to help communicate all of this information. He recently also launched a webcast that would reach nearly 60,000 employees who, as he put it, "have had a lot of distractions."

Saleh said one of his goals is to "rally" employees around the basics of running a cellphone company.

"Even though I'm not part of the Facebook generation, I want to provide them the opportunity to have access to me," Saleh said yesterday in one of his first interviews since assuming the role. "At the end of the day we want the employees to be focused on the customer, and to make sure they're not distracted or confused or concerned."

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register
Already registered?
Sign in