While there really isn't a "correct" corporate culture, an agency should strive for what makes the most sense for its business. The values the firm proclaims as its own must match those it practices. It should possess a clear idea of what the culture is, what values are rewarded, and how that is communicated to future employees.
When interviewing a candidate, questions that reflect corporate culture are important to determine that individual's values. For example, if creativity and innovation are important company values, HR might ask a candidate to describe the time he or she felt most resourceful in solving a problem or coming up with an improvement.
If work ethic is strongly valued, the person conducting the interview should ask, "What do you think it takes to be successful in a company like ours?"
And if you want to ascertain a candidate's opinion on teamwork, you could ask, "What do you consider to be your strengths in dealing with people?"
Your questions are crucial because today's candidate is tomorrow's employee.
Elaine Fedak is VP of HR at Rx Mosaic Health.
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