Charter plans to immediately send letters to customers located in what were the four prospective-test markets:
The cable provider is
also providing a statement on the decision for reporters and bloggers, as well
as talking points on what it believes were misconceptions about the pilot program,
Charter had planned to test the program in conjunction with
advertising company NebuAd. The provider notified affected customers in April
about it plans to test the monitoring program.
Reps. Edward Markey (D-MA) and Joe Barton (R-TX) sent a letter to Neil Smit, Charter president and CEO, in May requesting that the company freeze the pilot program. Markey released a statement on June 24 commending Charter for suspending the program and urging other Internet service providers to delay implementing similar programs.