Biz360 launches Opinion Insights

SAN MATEO, CA: Biz360 launched Opinion Insights, a monitoring and measurement solution that analyzes consumer opinion gathered from shopping, consumer product, and expert review Web sites. Biz360 collaborated with Christopher Manning, a Stanford professor and authority on natural-language processing, for the service. The system also gathers information based on a number of metrics including customer advocacy trends, key influencers, and competitive gaps.

SAN MATEO, CA: Biz360 launched Opinion Insights, a monitoring and measurement solution that analyzes consumer opinion gathered from shopping, consumer product, and expert review Web sites. Biz360 collaborated with Christopher Manning, a Stanford professor and authority on natural-language processing, for the service. The system also gathers information based on a number of metrics including customer advocacy trends, key influencers, and competitive gaps.