BOOK REVIEW: Outing Nazi internal comms mistakes

What Hitler Knew explores internal communications in Nazi Germany's foreign policy establishment in the years prior to WWII. Broken lines of internal communications produced uninformed foreign policy decisions reminiscent of those made by the recently disposed Iraqi regime.

What Hitler Knew explores internal communications in Nazi Germany's foreign policy establishment in the years prior to WWII. Broken lines of internal communications produced uninformed foreign policy decisions reminiscent of those made by the recently disposed Iraqi regime.

German bureaucrats, motivated by self-preservation and individual desires for specific policy outcomes, regulated the flow of information to the top government officials during this period. Some key tactical information apparently failed to reach Hitler on his path to war. That failure illuminates the underlying weakness of many tyrants, modern and historical. The high stakes world of the Nazi regime, where dismissal often had grave consequences, increased the pressure on all to hoard privileged information. Shore's book is an amazing historical read, and also highlights the need for proper incentives and structures to ensure open dialogue throughout any organization. ----- Title What Hitler Knew Author Zachary Shore Publisher Oxford University Press, 2002, 159 pages Reviewed by Hunter Hoffmann, PR manager, Government Liquidation

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