OP-ED: Corporations must get serious about crisis planning

Why hasn't the rat-a-tat of crises over the past two years caused a mad scramble to dust off crisis plans, refine and test them, and finally get serious about crisis planning? September 11, anthrax, corporate scandals, the NYSE scandal, and a hundred other crises have not resulted in a great national "wake-up call." In the corporate world, there's been a repeated tapping of the snooze button.