Headquarters location; LondonTotal staff numbers in US 25 Total non-US staff numbers 100 Please list all office locations around the world, identifying which ones are affiliates, partnerships or wholly owned. Wholly-owned offices: Boston, MA Copenhagen, Denmark Eindhoven, Holland London, UK Madrid, Spain Milan, Italy Munich, Germany Paris, France San Diego, CA San Francisco, CA Singapore Stockholm, Sweden Sydney, Australia Washington, DC Please describe how your agency is structured globally Over 95 % of LEWIS' revenues come from the technology sector, so practices overlap between all offices. The agency is therefore structured by location, by city (in the US), country and region. Depending on the international scope of a campaign, there would be a single director or VP in charge who would have overall control of the client relationship for all offices. This ensures cross-border campaigns have a coordinated approach and messaging across all markets, and also simplifies account management Lewis' back-office HR, sales and marketing and finance systems are fully integrated, and are handled on global basis, by an international team based at the agency's HQ Please list three of your biggest international accounts, with the following information: Regions where you service the account, and whether the work is done by an affiliate, partner or a wholly owned office of the firm What type of work is done on the account, including what practice areas are involved Length and type of engagement Management structure of the account (i.e. who leads the account and from which location, how many people work on the account globally, do you have any staff housed inside the company and where, etc.) How you bill the account Size of budget Salesforce.com Europe, Asia Pac. All work is currently done by wholly owned offices Media and analyst relations - technology practice Retained engagement since 2002 Campaign headed by Chris Lewis, CEO, in London; 20 staff globally working on the campaign Account billed on a global basis Confidential WatchGuard Technologies US, Europe, Asia Pac. All work is currently done by wholly- owned offices Media and analyst relations - technology practice Retained engagement since 2003 Campaign headed by Lucy Allen (VP) in San Francisco; 18 staff globally working on the campaign Account billed on a global basis Confidential Antec US, Europe, Asia Pac. All work is currently done by wholly owned offices Media and analyst relations - technology practice Retained engagement since 2002 Campaign headed by Andy Oliver (General Manager) in San Diego; 14 staff globally working on the campaign Account billed on a global basis Confidential How have international revenues changed from one year ago? Revenue is defined as revenue generated by all regions excluding the region in which your agency is headquartered. Increased by 11% How has international staffing changed from one year ago? Increased by 20% Did performance meet or exceed expectations, or not? Please explain why. What external factors such as the war in Iraq, political issues, cultural issues, affected performance? Across the group, performance exceeded our initial expectations for FY 2003. Anything that affects stock market confidence will naturally have an impact on companies' marketing spend, be this global terrorism, SARS or the price of oil. Although the continuing technology climate and these other factors undoubtedly had some effect on the agency's growth, we opened three new offices over the course of the year, in Copenhagen, San Francisco, and Singapore (and a further office in Washington, DC since then). This expansion has enabled us to increase our overall global reach in our three primary regions. What business have you won, or lost, in the past year due to a global consolidation of PR business by the client? Please list: Won: WatchGuard Technologies in Europe (except UK), South and East Asia and Australia Lost: none What regions are performing best right now and why? What regions are under-performing? Best performing regions: US West Coast, Singapore, Benelux Worst performing regions: None - all regions expanding beyond target What region do you plan to invest more resources in this year than you did one year ago and why? What region are you decreasing investment in and why? Increasing resources: US and Asia-Pacific, due to increased client demand for more account servicing reach in both markets Decreasing resources: None at present What new region/country will you consider entering this year and why? Are you considering international acquisitions or organic growth? New York, Hong Kong and Japan (all through organic growth). We're also examining acquisitions, although the financial performance of agencies in recent years means this is not a predictable growth strategy Please describe some of the pro bono activities that you undertake internationally, or other ways that your firm connects with the international regions in which you operate. Lewis currently works on a pro-bono campaign for The Living Rainforest in the UK (www.livingrainforest.org) to promote sustainable environmental development.