LAST CALL: A happy staff isn't a high-value staff

Employee relations types like to talk about how open communications

means happy employees. They probably didn't mean the type of

communications reportedly put out recently by Bob Lutz, former president

of Chrysler and now vice chairman of product development with General

Motors. auto columnist Jerry Flint reports Lutz sent a memo to key GM

executives saying: "Happy, contented employees, and an environment where

nobody argues or disagrees, and everyone compromises because the other

person has goals too, is usually not the culture that produces great

shareholder value." Lutz went on to confirm: "A performance-driven

culture is often a difficult place to work, and it certainly isn't


So we're guessing there will not be too many group hugs or Beer

Wednesdays in General Motors' design operations while Lutz is running

the show.

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