Electricity and gas industry consumer watchdog Energywatch has
appointed Adam Scorer as director of communications.
He has joined from the Consumers' Association, where he was a senior
policy adviser, and replaces Clive Power who left last year.
The role had been covered in the interim by Positive Profile director
Jonathan Rush on a secondment basis.
One of Scorer's first tasks is to oversee Energywatch's latest campaign,
launched last week, to bring an end to 'cowboy' tactics used by
suppliers' door-to-door sales staff.
The watchdog is calling for tougher laws to stamp out bullying and
high-pressure selling tactics. It is lobbying for power regulator Ofgen
to strengthen codes of conduct and to fine companies involved in bad
Energywatch also wants to see databases of addresses off limits to sales
It is also advocating the setting up of a 'rogues register' of poor
sales agencies and individuals and compensation to consumers, for
distress caused by bullying tactics.
Communications executive Tracey Page said: 'There is no time limit for
this campaign - we aim to keep the momentum going until a system is in
place to properly stop bad practice.'
Scorer heads an 11-strong team, including design, public affairs and PR
staff and seven regional comms managers based in Glasgow, Newcastle,
Manchester, Birmingham, Cardiff, London and Bournemouth.
Energywatch was created by the Utilities Act 2000 and came into being in
November of that year. Its chair is Ann Robinson and its CEO is Stephen
It is also tasked with providing advice to ministers, local authorities
and regulatory bodies such as the Gas and Electricity Markets Authority
on consumer issues in the sector.
Since its creation it has had a specific focus on consumers who are
seriously ill, disabled, on low incomes, elderly or those in remote