STOP PRESS: GNER re-appoints Countrywide Porter Novelli as consultancy

CONSUMER: Train operator GNER has re-appointed Countrywide Porter

Novelli as its retained consultancy to assist in efforts to build the

company's reputation for customer service. CPN has been asked to help

communicate what the client claims are the passenger benefits arising

from GNER's franchise extension to 2005, which was awarded earlier this

month.



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