A key part of her role will include comms for the firm’s Sustainable Living Plan, under which it aims to double the size of its business and halve its environmental impact by 2020.
She will oversee comms to internal and external audiences such as employees, media, the Government and NGOs. This includes those relating to Unilever’s 11 factories and its research and development base in the UK and Ireland, which make 80 per cent of the products it sells in the UK.
Before her appointment Carroll worked for the company on a freelance basis as change communications director, overseeing a restructuring programme that will see the closure of four plants and the loss of 500 jobs by the end of 2013, as well as the creation of a state-of-the-art ‘green’ manufacturing hub in Port Sunlight.
Prior to this she held internal comms consultancy roles with the BBC and Siemens. She also worked as comms manager at Unilever from 2001 to 2006.
Carroll replaces Helene Bradley-Ritt, who left to spend more time with her family.
Carroll commented: ‘It’s a real privilege to return to Unilever because it is a great place to work and it’s an organisation I love and feel proud to belong to.
'It is committed to growing sustainably, has a very strong identity and reputation and continues to thrive despite the challenging economic conditions. This is also a great time to rejoin the business as global communications at Unilever is fast becoming leading-edge.’