Consumer PR - May 2011 May 12, 2011 by Lynsey Barber , Be the first to comment Dell's Stuart Handley reflects on social media, understanding customers and the 'Dell Hell' episode. Plus comments from our specialist panel. Special . More... Client view: Stuart Handley, Dell - The listening revamp Stephanie Lvovich, APCO Worldwide: Play time is over for alcohol Louise Lloyd, Cirkle: Stay ahead of the trend curve Bibi Hilton, GolinHarris: Time to attract specialists Lena O'Shea, Kazoo: Understand the fairer sex Alex Clack, Ogilvy: Playing the long game Mark Pinsent, Shine Communications: Comms lines are blurring Mark Lowe, Third City: Consumer PR must refocus Sharleen Hunter, Unleashed Potential: It's important to listen Rachel Friend, Weber Shandwick: Keep the customer satisfied More on this Topic PRWeek Awards 2017: The Judges PRWeek UK Awards 2017: who is on the shortlist? PRWeek UK 30 Under 30 2017: Julian Obubo, Manifest PRWeek UK 30 Under 30 2017: Neil Broderick, The Academy PRWeek UK 30 Under 30 2017: Andy Eldridge, Babel PR Have you registered with us yet? Register now to enjoy more articles and free email bulletins Register Already registered? Sign in Would you like to post a comment?Please Sign in or register.